FAQs
| Category | Subcategory | Question | Answer |
| TRIZIE DIETARY FIBER | Basic | How different is TRIZIE Fiber from other dietary supplements? | CLEAN RESULTS: Users of TRIZIE Fiber have reported that they experienced cleansing results as early as 6-8 hours after use. They also reported having a comfortable experience and quicker bowel movement – without painful stomachs after use. CLEAN INGREDIENTS: TRIZIE Fiber has low calorie content, with no fat and no sugar. It has natural active ingredients, with high fiber content and no laxatives, so it does not harm your digestive system. |
| TRIZIE DIETARY FIBER | Basic | Where is TRIZIE Fiber manufactured? | We use five kinds of Fiber in TRIZIE: Psyllium Husk, Inulin, Oil Palm, Oat Fiber, and Apple Fiber. TRIZIE Clean Fiber is a combination of Psyllium Husk and Inulin, while TRIZIE Light contains Psyllium, Oil Palm, Apple Fiber, and Oat Fiber. All of these fibers are sourced from our farm in Malaysia. |
| TRIZIE DIETARY FIBER | Basic | What is the difference between TRIZIE Clean Fiber and TRIZIE Light Fiber? | TRIZIE Clean Fiber is recommended for an instant gut cleanse. It contains higher amounts of Fiber (both Psyllium Husk and Inulin) and fat-blocker ingredients (like Garcinia and L-Carnitine). TRIZIE Light Fiber is recommended for a gentle gut cleanse; best for those with sensitive stomachs. It contains four types of fiber (Psyllium, Oil Palm, Oat, Apple) that bulk stool to prevent constipation. It also contains higher amounts of herbs and vegetables (Alfalfa, Broccoli) that support bone strength. |
| TRIZIE DIETARY FIBER | Basic | What are the active ingredients in TRIZIE Clean Fiber and what are they for? |
The active ingredients in TRIZIE Clean are: Psyllium Fiber, Chicory Root Fiber (Inulin), L-Carnitine, Garcinia, Green Coffee, Spirulina, Green Tea, Apple Extract, Citrus Bioflavinoid, Cactus, and Sodium Copper Chlorophyllin. Psyllium and Chicory Root Fiber (Inulin) are fibers that support digestive system to aid metabolism, weight reduction, and curb hunger. L-Carnitine, Garcinia, and Green Coffee also aid the digestive system and work to block fat absorption. Spirulina, Green Tea, Citrus Bioflavinoids, and Cactus are powerful antioxidants that boost immunity and aid in cancer prevention. You can read more on our TRIZIE Ingredients guide at - https://trizie.com/pages/ingredients |
| TRIZIE DIETARY FIBER | Basic | What are the active ingredients in TRIZIE Light Fiber and what are they for? |
The active ingredients in TRIZIE Light are: Psyllium Fiber, Oil Palm Fiber, Oat Fiber, Apple Fiber, Spirulina, Green Tea, Cactus, Alfalfa, Broccoli, Sucralose, Maltodextrin NF, Citric Acid UPS, and Passion Fruit Flavor. Psyllium, Oil Palm, Oat, and Apple are fibers that support digestive system to aid metabolism, weight reduction, and curb hunger. Alfalfa and Broccoli are food rich in vitamins that support bone strength. Spirulina, Green Tea, and Cactus are powerful antioxidants that boost immunity and aid in cancer prevention. You can read more on our TRIZIE Ingredients guide at - https://trizie.com/pages/ingredients |
| TRIZIE DIETARY FIBER | Usage | Can I drink TRIZIE every day? | If you have a very sensitive stomach, we recommend taking TRIZIE only 1-2 times a week. For those without sensitive stomachs, it is safe to consume TRIZIE once a day everyday. |
| TRIZIE DIETARY FIBER | Usage | Why is TRIZIE Fiber green when mixed? | TRIZIE Fiber in both variants contains spirulina and green tea. TRIZIE Clean Fiber also has sodium copper chlorophyllin and wheatgrass extract, which contain chlorophyll – a healthy ingredient that has shown benefits on blood-building, anti-acne, and anti-aging. |
| TRIZIE DIETARY FIBER | Usage | How do I prepare the fiber drink? | Simply add 1 TRIZIE sachet into 300mL of warm water, and then choose to fast stir or shake before serving. PRO TIP - For TRIZIE Fiber with NO LUMPS in an INSTANT, we highly recommend preparing it with our portable TRIZIE Vitality Blender. No blender? Simply place warm water into a glass and pour in half of a sachet. Then stir quickly until all the powder is dissolved. Add the second half of the sachet and fast stir until lumps disappear. |
| TRIZIE DIETARY FIBER | Usage | How many sachets should I take in a day? | For TRIZIE Clean Fiber, drink once a day. For sensitive stomach, drink every other day. For TRIZIE Light Fiber, drink once a day. |
| TRIZIE DIETARY FIBER | Usage | When should I drink TRIZIE Fiber? | We recommend drinking TRIZIE Fiber before bed time, so you can comfortably experience gut cleansing results once you wake up. |
| TRIZIE DIETARY FIBER | Usage | How much water should I drink while detoxing? | We recommend drinking 1-2 glasses of water after drinking TRIZIE Fiber. For proper daily hydration, the rule of thumb is to drink an average of 8 glasses of water (2 Liters) per day. For the exact amount that you should drink based on your weight, the general rule is to divide your weight in pounds by 2 and then consume that quantity in ounces of water. For example, if you weigh 150 pounds, you should drink 75 ounces (2.2 Liters) per day. |
| TRIZIE DIETARY FIBER | Usage | How much food can I eat while using the detox fiber? | You can eat food following your regular proportions when using TRIZIE. However, the general rule to lose weight of at least 1 lb a week, you will need to burn/reduce your consumption by 500 calories daily vs. your TDEE (Total Daily Energy Expenditure). |
| TRIZIE DIETARY FIBER | Usage | Should I exercise while using detox fiber? | You can exercise following your regular exercise routine when using TRIZIE. However, the general rule to lose weight of at least 1 lb a week, you will need to burn/reduce your consumption by 500 calories daily vs. your TDEE (Total Daily Energy Expenditure). |
| TRIZIE DIETARY FIBER | Results | How long does it take to see results of TRIZIE Fiber? | In terms of daily detoxing, you can expect to cleanse and excrete toxins from your body 8 hours after drinking TRIZIE. In terms of weight loss, this generally depends on your total lifestyle – such as diet and exercise. However, the general rule is if you burn 500 Cal more than your TDEE or you consume 500 Cal less than your TDEE everyday, then you will lose 1 pound in a week. |
| TRIZIE DIETARY FIBER | Results | Will TRIZIE Fiber help me lose weight? | TRIZIE is low-calorie, high-fiber so it can be an effective dietary supplement that supports your digestive system to boost metabolism, flush out bodily toxins, and kickstart your weight loss journey. However, TRIZIE Fiber is not a permanent weight loss solution; it needs to be combined with the proper diet, exercise, and hydration |
| TRIZIE DIETARY FIBER | Ingredients | How many calories are there in TRIZIE? | TRIZIE is low-calorie, with 50 Cal per sachet. |
| TRIZIE DIETARY FIBER | Ingredients | Is there sugar in TRIZIE? | TRIZIE is no-sugar, but it contains sucralose as a sweetener alternative. |
| TRIZIE DIETARY FIBER | Ingredients | Is TRIZIE Gluten-free? | TRIZIE is gluten-free. |
| TRIZIE DIETARY FIBER | Ingredients | Does TRIZIE Fiber contain Allergens? | TRIZIE has no allergens. |
| TRIZIE DIETARY FIBER | Ingredients | How do you manufacture TRIZIE Fiber? | TRIZIE Fiber is harvested and manufactured from our plant in Malaysia. We have a very strict ingredient selection process to make sure everything is superior quality, effective, and safe. We consult our nutrition experts to ensure every ingredient is non-toxic and blended with the most nutritious compounds. We are very diligent in monitoring that our suppliers follow only sustainable, non-GMO, and cruelty-free practices. |
| TRIZIE DIETARY FIBER | Ingredients | Is TRIZIE Organic? | TRIZIE does not have USDA organic certification. |
| TRIZIE DIETARY FIBER | Ingredients | Is TRIZIE GMO-free? | TRIZIE is GMO-free. |
| TRIZIE DIETARY FIBER | Ingredients | Is TRIZIE Halal? | TRIZIE is Halal. |
| TRIZIE DIETARY FIBER | Ingredients | Why is there sucralose in TRIZIE? | Sucralose (E955 food additive) is contained in a very small dose as a sweetener substitute for sugar. Sucralose is 600 times sweeter than sugar but does not contain calories, so TRIZIE can be delicious to drink and effective at aiding weight loss. We chose sucralose for TRIZIE as it does not have a bitter after-taste and is suitable for longer shelf life. It also does not stay long in the digestive system after consumption, and many studies have proven sucralose to be safe for consumption. |
| TRIZIE DIETARY FIBER | Ingredients | Does TRIZIE have protein? | TRIZIE does not contain protein. |
| TRIZIE DIETARY FIBER | Safety | Is TRIZIE for both women and men? | TRIZIE is for both women and men. |
| TRIZIE DIETARY FIBER | Safety | What are the side effects of taking TRIZIE Fiber? | TRIZIE has no side effects. |
| TRIZIE DIETARY FIBER | Safety | Is TRIZIE safe if I have diabetes? | TRIZIE is safe for people with diabetes as it has zero sugar and has a low glycemic index. |
| TRIZIE DIETARY FIBER | Safety | Is TRIZIE safe if I have had stomach surgery? | |
| TRIZIE DIETARY FIBER | Safety | Is TRIZIE safe for children? | No, TRIZIE Fiber is not safe for children. Please keep it out of their reach. |
| TRIZIE DIETARY FIBER | Safety | Is TRIZIE safe for pregnant women? | No, TRIZIE Fiber is not safe for pregnant women. Please do not take TRIZIE if you are pregnant. |
| HOW TO BUY | Order Placement | How do I place an order? | To place an order, go to the page of the product that you want to buy and click add to cart. You will be redirected to bffmanila.com - our exclusive launch website for August and September. Once you have added all the products you want to buy to your cart, click the cart icon on the top right of the page and proceed to checkout. You will be asked to input your billing and shipping details there. |
| HOW TO BUY | Order Placement | I'm not sure what to buy. Can I get some advice on which products are best for me? | Yes of course! Just send us a message at @TriziePH on Instagram |
| HOW TO BUY | Order Placement | Can I cancel my order on BFF Manila? | Unfortunately, cancellations are not allowed once an order is placed. Please contact help@bffmanila.com for any concerns. |
| HOW TO BUY | Order Placement | I want to change my order details (phone number, address) on BFF Manila | Unfortunately, changes in order details are not allowed once an order is finalized. Please ensure all of your order details (delivery address, contact numbers) are accurate and final before paying for your order. |
| HOW TO BUY | Order Placement | How do I track my orders on BFF Manila? | Once your order has been dispatched, you will receive an email containing your air waybill number to track your package. If you have registered, you can also follow the progress of your delivery by signing into your account and selecting My Account followed by Order Status. |
| HOW TO BUY | Accounts and Payments | What payment methods do you accept on BFF Manila? | We currently accept Mastercard and Visa cards. We are working on providing other payment methods soon! |
| HOW TO BUY | Accounts and Payments | Do I need to register an account to place an order on BFF Manila? | You can shop at BFF Manila without creating an account.
However, register with us and you'll be able to enjoy the following benefits * Track your orders and review past purchases * Add sold out items and products you love to your Wish List * Save your address and card details so you can shop even quicker next time * If subscribed, receive promotional offers and updates through e-mail newsletters |
| HOW TO BUY | Accounts and Payments | I forgot my password or lost access to my account. How do I solve this? | Please get in touch with us at help@bffmanila.com |
| HOW TO BUY | Returns | What is your return policy? | Due to the nature of items, change of mind for purchases is unfortunately not entertained. For damaged, missing items, kindly contact our help desk as soon as convenient at help@bffmanila.com |
| HOW TO BUY | Returns | Do you offer refunds or exchanges? | As of now, exchanges or refunds on purchases in good condition are not allowed. For damaged, missing items, kindly contact our help desk as soon as convenient at help@bffmanila.com |
| HOW TO BUY | Delivery and Shipping | What locations do you deliver to? | We can deliver to all major cities as well as most remote areas within the Philippines. You may send us a message on our official channels to confirm whether your location is servicable. |
| HOW TO BUY | Delivery and Shipping | How long is the delivery time? | Due to the impact of COVID-19 to our communities, it will take around 1 to 2 weeks for you to receive your order. But as we strive to get back to a new normal, we will expect the delivery time to go down. |
| HOW TO BUY | Delivery and Shipping | Do you have FREE shipping? | We offer free nationwide shipping for orders above PHP7,995. Otherwise, a flat fee of PHP300 applies. |
| HOW TO BUY | Delivery and Shipping | Do you ship internationally? | We have BFF operations in Thailand and in the Philippines. Currently, we are unable to ship to other countries overseas. |
| HOW TO BUY | Delivery and Shipping | Is my package insured and do I need to sign for my orders? | All your purchases are insured against theft and accidental damage whilst in transit from our warehouse to your shipping address. Once your package has been delivered and signed for at your specified address, it is no longer covered. Kindly ensure that an authorized representative is available to receive deliveries on your behalf should you be unavailable. |